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Saturday, October 26, 2013
The Art Of The Cold Call
One technique of the sales world that has been around for ages is the cold call. It is also widely ridiculed and derided! Most people do not enjoy receiving cold calls, and this is one of the main reasons why the practice of cold calling is so mercilessly made fun of. In fact, most people out there don't much appreciate having anything at all "sold" to them! You have probably been on the other end of this and experienced this yourself. By having experienced this, you should already realize what the main key to cold calling is: Don't do it the same way everyone else does! You have already lost the battle if someone picks up the phone and immediately begins to think, "How can I get off the phone with this cold caller?" Instead, you must learn to cold call differently. First off, you have to put in your time researching. A little research can go a long way, and furthermore, you can waste a lot less time. Instead of calling people blindly - as if putting a scarf over your eyes at the firing range - research can help you call in a more focused manner. You can find such information through numerous avenues, including questionnaires and studies of your own. When you call, you have to have confidence. One of the best ways to achieve the necessary level of confidence - and in fact, one of the best ways to cold call in general - is to have a script. And stick to this script once you have it in place! You do not need a word-for-word script - just a general outline of what you will say, and the order in which you will say it. Over time, you can refine this script. When you realize that something works, add it to the script. When you find that something does not work, take it out. As you become more practiced, you can customize your script depending on who you talk to. Maybe you will want to soften things up when speaking to a small business owner. When speaking with a high-ranking executive, put on a more formal air. You will become more and more adept at making adjustments the more cold calls you have made. Some companies cut cold calls out of their strategy completely, claiming that they "do not work." But if you know how to use them, cold calls can be a huge help for your business! THE MOST COMPLETE AND POWERFUL all-in-one marketing platform!
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